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Broadwater School

Well Being

Dear Parents and Guardians,

Please see documents below for:

  • Help over Half Term: Well-being support and sign posting, Anxiety support for parents and Books for parents
  • Directory of support for families during the school closure
  • Broadwater Well-being Newsletters (see index spreadsheet for list of newsletters, dated 20th July)
  • Elsa Newsletters

Links below to helpful services:

24/7 mental health crisis line for children, young people, and families

A new 24/7 mental health crisis line for children, young people and their families and carers in Surrey has launched.

The freephone number - 0800 9154644 – is available for children and young people up to the age of 18, including those with Special Educational Needs and Disability (SEND).

The new crisis line provides emotional wellbeing support, advice, and signposting to a range of community services for children, young people and their families and carers who are in a mental health crisis. The number is available to those who are already receiving mental health services, and also for those who are not. No referral is needed.

The crisis line is staffed by a team of experienced, trained call handlers and mental health nurses.

A key aim of the crisis line is to help support young people, carers and families within their own homes and in the community and, whenever possible, help avoid the need for children and young people to go to hospital in a crisis.

Get help in a mental health crisis :: Surrey and Borders Partnership NHS Foundation Trust (

Social Media guidance:

As our children spend more time online we would encourage you to continue to monitor the websites, applications and social media channels that they are using. The following links may be of use as a reference point for finding advice and guidance:

Inclusive Digital Safety website which offers a range of advice and guidance for parents and carers

Guidance around Family Sharing on Apple

Xbox Family settings app to help manage children’s gaming


Government Advice for Keeping Children Safe:

Barnardos Help Line:

Sexual Health & Wellbeing Services for Young People during COVID-19

CAMHS Parent webinars:Resouces to help understand and manage your child's well-being during Covid-19 Surrey’s sexual health services are open.

Young people under 25 can order a chlamydia/gonorrhoea home self-test kit by visiting the NHS Sexualhealth webpage or call by calling 01483 846421.

For other sexual health services, please call 020 3317 5252 Monday – Friday 9:00am–5:00pm to book a telephone appointment and speak to a Doctor or Nurse who will be able to advise you.

Alternately you can access the NHS Sexualhealth Surrey services website for more information. 

  • Covibook – an interactive resource designed to support and reassure children aged 7 and under, designed to help children explain and draw the emotions that they might be experiencing during the pandemic
  • Young Minds -Talking to your child about Coronavirus and 10 tips from their Parents Helpline to support family wellbeing:
  • Place2Be – Guide to helping parents answer questions from their children and to support family wellbeing
  • NHS Coronavirus Resources for children
  • The mix – essential support for under 25
  • Mental Health Foundation, Coronavirus Guide for young people
  • Children’s and parent ‘guide which is for children and young people about the feelings this pandemic might bring up for them These are from Dr Ellie Atkins who is a Clinical Psychologist in ICU at St Thomas’.
    -Children’s video 
    -Adult quick guide 
  • NHS Chat (image below)
  • Surrey Well-Being Partnership
  • Kooth - online mental wellbeing community - free, safe and anonymous support (information document also below).  Check out this video: 
    - a support message to kids to encourage opening up about their concerns
  • Kooth is an online mental wellbeing service for children and young people/ for adults (depending on which service you’re referring to).
  • They encourage you to refer to them as an online mental wellbeing community as peer support is a huge part of what we provide.
  • They have a range of different features that support their service users:
    • Content featuring articles written by users
    • Discussion boards
    • Mini activity hub
    • Log and track personal goals
    • Reflection on personal journals
    • Chats with our friendly team of qualified professionals

The NHS Nurse Service offer a  "Health Chat" available for 11-19 year olds (see below):

Nhs chat health text service

Surrey Well-Being Partnership:

The Surrey Well-being Partnership (a group of voluntary sector organisations working together to help improve the well-being of Surrey children, young people and families) is working together with the NHS to empower parents to meet the emotional needs of children, young people and families during the pandemic. We have teamed up with Dr Kathryn Hollins of Surrey & Borders Partnership Trust. Kathryn is our local expert - she is a Consultant Parent, Child and Family Psychiatrist and Psychotherapist, specialising in parenthood, pregnancy and family relationships. 

Feedback from schools and charity colleagues has been that parents are actively seeking support so that they can more effectively support their children during COVID. In response, we have developed a Facebook page where we are offering parents an opportunity to focus on what really matters for their children right now. Each week Dr Kathryn Hollins will be sharing ideas and tips on how to meet the emotional and developmental needs of our children during this difficult time. Being supported as parents is key to children’s health and well-being. More than ever, it is crucial for parents to meet their own needs, so that they are able to meet the needs of their children. These postings for parents are our way of reaching out to the families of Surrey to say ‘you are not alone’, we can all support each other in getting through the pandemic together.

Please click HERE to access the new Facebook page. This page will be regularly updated with new tips and advice. Please do take the time to have a look. 


Helping Your Child with Fears and Worries 2nd Edition: A self-help

Helping your child with fears and worries book

Does your child suffer from fears and worries that affect their behaviour or keep them awake at night?

Fears and worries are very common among children with around 15% thought to suffer from anxiety disorders; the most commonly identified emotional or behavioural problems among children. However, if left unchecked, they can cause more serious problems such as school avoidance, difficulties in making friends and long-term problems with anxiety and depression.

Written by two of the UK's foremost experts on childhood anxiety, this extremely useful guide will enable you to understand what is causing your child's worries and to carry out step-by-step practical strategies to help him or her to overcome them, including:

· Addressing specific fears and phobias as well as general anxiety and 'worrying'
· Using case studies, worksheets and charts

  1. Download
    Wellbeing Support & Signposting.pdf
  2. Download
    Anxiety Support Information.pdf
  3. Download
    Books for Parents.pdf
  4. Download
    Anxiety information booklet for Parents and Carers.pdf
  5. Download
    Anxiety Management Information for parents.pdf
  6. Download
    Anxiety Workbook for Teens.pdf
  7. Download
    Anxious Children.pdf
  8. Download
    Headspace - Wellbeing Week.pdf
  9. Download
    Health and Wellbeing Guide for Parents Jan 2021.pdf
  10. Download
    Help During Lockdown 3.pdf
  11. Download
    Help for the Holidays - Christmas 2020.pdf
  12. Download
    Help for the Holidays - May 2021.pdf
  13. Download
    Help for the Holidays - Summer 2021.pdf
  14. Download
    Parent Resources for General Wellbeing.pdf
  15. Download
    Resources for Young People and their families v2.pdf
  16. Download
    30.03.20 Final 5 Ways Wellbeing.pdf
  17. Download
    13.05.20 Issue 7 v.1.pdf
  18. Download
    20.05.20 Issue 8 May half term.pdf
  19. Download
    22.04.20 Issue 4 Well Being Newsletter.pdf
  20. Download
    Broadwater Well-being 24.06.20.pdf
  21. Download
    Broadwater Well-being Newsletter 01.07.20.pdf
  22. Download
    Broadwater Well-being Newsletter 15.07.20 summer special.pdf
  23. Download
    Broadwater Wellbeing Newsletter INDEX (find a list of all newsletters and dates).pdf
  24. Download
    Well Being Newsletter - Issue 1 31.03.20.pdf
  25. Download
    Well-being Newsletter 03.06.20 Issue 9 summer half term 2.pdf
  26. Download
    Well-being Newsletter 06.05.20.pdf
  27. Download
    Well-being Newsletter 10.06.20 Issue 10.pdf
  28. Download
    Well-being Newsletter 17.06.20 issue 11.pdf
  29. Download
    Well-being Newsletter 29-4-20.pdf
  30. Download
    Well-being Newsletter Easter edition 2020.pdf
  31. Download
    CAMHS PHONE 247 EWMH Crisis Line.pdf