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Broadwater School

Well Being

Dear Parents and Guardians,

Please see documents below for:

  • Help for the Holidays Easter 2024
  • What to expect from Year 11
  • Directory of support for families during the school closure

Links below to helpful services:

24/7 mental health crisis line for children, young people, and families:

A new 24/7 mental health crisis line for children, young people and their families and carers in Surrey has launched.

The freephone number - 0800 9154644 – is available for children and young people up to the age of 18, including those with Special Educational Needs and Disability (SEND).
The new crisis line provides emotional wellbeing support, advice, and signposting to a range of community services for children, young people and their families and carers who are in a mental health crisis. The number is available to those who are already receiving mental health services, and also for those who are not. No referral is needed.

The crisis line is staffed by a team of experienced, trained call handlers and mental health nurses.

A key aim of the crisis line is to help support young people, carers and families within their own homes and in the community and, whenever possible, help avoid the need for children and young people to go to hospital in a crisis.

Get help in a mental health crisis :: Surrey and Borders Partnership NHS Foundation Trust (

Social Media guidance:

As our children spend more time online we would encourage you to continue to monitor the websites, applications and social media channels that they are using. The following links may be of use as a reference point for finding advice and guidance:

Inclusive Digital Safety website which offers a range of advice and guidance for parents and carers

Guidance around Family Sharing on Apple

Xbox Family settings app to help manage children’s gaming

Barnardos Help Line:


Kooth - online mental wellbeing community - free, safe and anonymous support (information document also below).  Check out this video which is a support message to kids to encourage opening up about their concerns: 

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  • Kooth is an online mental wellbeing service for children and young people/ for adults (depending on which service you’re referring to).
  • They encourage you to refer to them as an online mental wellbeing community as peer support is a huge part of what we provide.
  • They have a range of different features that support their service users:
    • Content featuring articles written by users
    • Discussion boards
    • Mini activity hub
    • Log and track personal goals
    • Reflection on personal journals
    • Chats with our friendly team of qualified professionals

Surrey Well-Being Partnership:

The Surrey Well-being Partnership (a group of voluntary sector organisations working together to help improve the well-being of Surrey children, young people and families) 

Please click HERE to access the new Facebook page. This page will be regularly updated with new tips and advice. Please do take the time to have a look. 

The Green Hub Project for Teens

The Green Hub Project for Teens is a local community project based in Milford, aimed at promoting the wellbeing of teenagers’ mental health through social and therapeutic horticulture.

We support teens with low to moderate social anxieties, stress and overwhelm and, in partnership with parents, GPs, schools and youth agencies, we enable teen referrals to enjoy therapeutic timeout in nature, gardening alongside our skilled volunteers and other teenagers.

Teen Mental Health – A Guide for Parents

Helping Your Child with Fears and Worries 2nd Edition: A self-help

Does your child suffer from fears and worries that affect their behaviour or keep them awake at night?

Fears and worries are very common among children with around 15% thought to suffer from anxiety disorders; the most commonly identified emotional or behavioural problems among children. However, if left unchecked, they can cause more serious problems such as school avoidance, difficulties in making friends and long-term problems with anxiety and depression.

Written by two of the UK's foremost experts on childhood anxiety, this extremely useful guide will enable you to understand what is causing your child's worries and to carry out step-by-step practical strategies to help him or her to overcome them, including:

· Addressing specific fears and phobias as well as general anxiety and 'worrying'
· Using case studies, worksheets and charts