Student Services are open from 8.35am to 4.00pm daily with a friendly and supportive team of staff, Mrs Hatcher and Mrs Lucas.

The Student Services staff are the first point of contact for many of the matters listed below: 

• Locker hire 

• Free School Meals 

• Detentions 

• Leaving school site for appointments 

• First Aid and Illness 

• Lost property 

Contact details 

Mrs Hatcher - 01483 520642 or email sservices@broadwater.surrey.sch.uk 

Mrs Lucas - 01483 520616 or email sservices@broadwater.surrey.sch.uk    

Free School Meals 

Please go to the Broadwater School Key Information page - School Life – Catering & Free School meals for further information. Or alternatively, contact Mrs K. Hatcher at Student Services. 

Medical appointments 

Please provide written evidence of all medical appointments. Where possible, these appointments should be made outside the school day. 

First Aid and Illness 

Students are required to speak to their teacher if they feel unwell during a lesson. Everyone feels unwell from time to time and in some circumstances a student may need to come to Student Services for an assessment. 

Staff will contact parents/guardians if the illness cannot be resolved in school. On no account are students permitted to contact their parents and ask them to be collected. 

Student Services can keep personal medication locked in the medical room provided the Medicine Form is completed. All medicines will be returned to parents at the end of the academic year. 

Student Services hold a stock of paracetamol tablets and has a plentiful supply of feminine hygiene products.

Lost property 

All property brought into school must be clearly labelled. If a student loses anything they need to go to Student Services to see if it has been handed in. All named items are returned to the Form Tutor at the earliest opportunity. 

As a school, we promote well-being in everything we offer to students. Student Services is a place that extends our wellbeing and care and is a central place offering support.

Main School Detentions 

Students are expected to attend their detention on the date set by the issuing teacher. In the unlikely event that a student is unable to attend a parent or guardian must contact the tutor or write a note on MCAS app at least 24 hours’ notice before the date agreed. Failure to attend a detention will result in further sanctions. 

Lockers

It is recommended that students hire a locker whilst they are at Broadwater. Lockers enable students to have a secure place to store their possessions, such as PE kits and class books.  All lockers come with an individual lock and key.  

The hire charge of lockers is £25.00, entitling students to a locker for the whole of their school life (i.e. from Year 7 to Year 11).  Please note that this fee is non-returnable.  Lost keys can be replaced (there will be a charge).  Lockers may be purchased from My Child at School and keys will be issued during the first week of term.